🔄 Return & Refund Policy – XALVORO LLC

At XALVORO LLC, we care about your satisfaction. If something isn’t right with your order, our hassle-free Return & Refund Policy ensures you can shop with confidence.

📦 Returns

You can request a return within 30 days of delivery.
To qualify, items must be:
✔️ Unused and in original condition.
✔️ In the original packaging with all tags and accessories.
✔️ Accompanied by a valid receipt or order confirmation.

❌ Certain items such as personal care products, perishable goods, or custom-made items cannot be returned.

💰 Refunds

Once your return is received and inspected:
✅ Approved refunds will be issued to your original payment method.
✅ We’ll notify you by email once your refund is processed.
⏱️ Refunds usually take 5–10 business days to appear, depending on your bank/payment provider.

🔁 Exchanges

Defective or damaged items are eligible for free replacement.
If you wish to exchange an item for a different size or product, please contact our support team for instructions.

🚚 Return Shipping

Customers are responsible for return shipping costs unless:
✔️ The item was defective/damaged.
✔️ You received the wrong product.
We recommend using a trackable shipping service to ensure safe delivery.

⚠️ Non-Returnable Items

❌ Perishable or consumable goods.
❌ Personal care, health, and hygiene-related items.
❌ Customized or personalized items.
❌ Gift cards and downloadable products.

📝 How to Start a Return

1️⃣ Contact us at info@xalvoro.store with your order number.
2️⃣ Our team will guide you with return instructions.
3️⃣ Pack the item safely and ship it back to us.
4️⃣ Receive your refund, exchange, or replacement.